Contact Us

Below FAQ are some common concerns of our clients before placing an order with us.
If you have other questions, please just send it to

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

No, we don’t.

We offer free shipping for order above Rs 499. For orders below Rs. 499, you can check the shipping charges on checkout page

Yes, we do offer ‘Cash-on-Delivery’.

While shopping with ‘,’ you can make payments through Debit Card, Credit Card, Net Banking, UPI, Wallets. Alternatively, you can opt for Cash-on-Delivery.

Products that require different sizes have a size chart attached in the catalogue. Please reach out to customer care in case there is any confusion.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Technical + Support Questions

While we believe in always being available to our customers, our customer support team makes sure the best service is delivered. Our service hours are from Monday to Friday – 10 a.m. to 6 p.m. Please don’t hesitate to write to us or call us directly at 1800222249

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We would be happy to answer your questions and come in alliance with you. Please write us @

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Returns, Exchanges & Cancellations

It is necessary to raise a request with our support team within 3 days of product delivery.

There are multiple steps to follow. - Raise a request on the support id ( along with the order id & photographs of the product. - A return pickup will be initiated with no cost to you. - Make sure the order is unused and in proper condition along with all tags intact. - Once we receive the product, we will initiate an exchange or refund based on the product quality and our policy.

Please raise a request within 3 days of product delivery with our support team for assistance –

Cancellations can only be made before the order is dispatched. You can write to the support team for cancellation -

It will take atleast 5-7 business days to initiate a refund after the product has passed our quality checks and standard policy.

We ensure the products dispatched from our warehouses are in proper condition. A request has to be raised within 24hrs of product delivery. Please reach out to the customer support team for assistance -

Get In Touch

Send us an email

Ask us anything! We're here to help.

Olympia Industries LTD,
C-205,Synthofine industrial Estate, Behind Virwani Industrial Estate,
Goregoan East Mumbai 400063,
GST No.- 27AAACO0471G1ZP

Opening Hours:
MON to FRI: 10:00AM - 6:00PM